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Report a bug or security vulnerability

Reporting a bug

If you have found a bug, or have any problems with Edjet, then leave a comment here.

Including an screenshot with your report will help us diagnose your issue quicker. Please use your favorite image sharing website, for example Pinterest, Flickr or TinyPic (doesn't require registration) and paste a link in your post.

Your feedback is valuable to us, and we appreciate the time spent getting in touch.

Reporting a security vulnerability

If you found a security vulnerability, we would like to ask you to keep it a secret for a while so we have time to fix it.

Please drop us an email to support@edjet.com.

Thank you for your time!

Comments • 93

James Pace
• 06/30/2023, 14:24
Course not loading
Coolebrar
• 04/27/2023, 15:19
Hiç açılmıyo çok kötü
Rukiye kaya
• 04/11/2023, 20:35
Çok iyi bir uy bulama
Samet
• 04/04/2023, 17:51
Slaytı doğru düzgün açmıyor ve bundan fazlasıyla şikayetçiyim düzgün atmadığından dolayı diğer yolları da denedim ama olmadı
real name not provided
• 01/11/2023, 18:27
Yaren
Eddie
• 12/12/2022, 15:42
I just registered on the site. I tried registering for a free course but got an error: "Error sending purchase notification" and 'NoSuchKey The specified key does not exist.... Its got what looks like a token across the top of the screen which looks very ugly. The cause seems to be that my email isn't verified yet. So I think it needs to fail more elegantly in that case, and show a more human-friendly message to tell the user what is actually wrong.
Stachen Frederick
• 06/12/2022, 18:07
Trying to upload a video and it keeps on saying "An error occurred. Sorry for any inconvenience." and the only prompt is to Exit Editor which boots me right out . I have uploaded a screen image https://drive.google.com/file/d/1j0WSWQtPO5V9eOe7YTyQQnQH63MMc9NJ/view?usp=sharing
Mrs. Rucker
• 04/30/2022, 14:58
Not loading course in the window.
Profösör
• 03/31/2021, 18:45
Slm
Panther Financial
• 02/20/2021, 22:00
How come, I can't duplicate a page when in the Editor? It does not seem to work, like the other functions do.
Memo
• 10/31/2021, 13:09
Me to
Zahra
• 09/19/2021, 15:59
Benimki de oyle
Michael Renzulli
• 02/09/2021, 20:57
It seems like you guys have no customer service at all...
Michael Renzulli
• 02/08/2021, 22:37
Hi, I see you include certification in your plans. Nevertheless, the certification button is not working. When is it going to be activated and also how do I upload a PDF as part of my e-course?
Dr.Faten H. Al-Kadei
• 01/23/2021, 15:00
I cant enable to use any template and I cant use edjet editor
esmanur
• 01/13/2021, 08:10
derslerle ilgili şeyleri açmıyor
Memo
• 10/31/2021, 18:34
Benimde
aJ
• 01/11/2021, 08:15
I cant enable the download button on any courses that I create. I want people to have access to content offline as well if they ever need it as it is healthcare content.
Paul S
• 01/10/2021, 19:14
Cannot disable the DOWNLOAD button. I don't want people uploading my content on their own LMS. The emails to support bounce back. Edjet does feel like an abandoned project. Petty as I was considering to get paid subscription.
Sonya McPherson-Hills
• 12/01/2020, 11:24
cant upload an mp4 video keeps saying 'error has occurred'
Marcella LaBelle
• 11/15/2020, 21:35
I can't see the course I signed up for
Tim Piccirillo
• 11/02/2020, 15:31
People can't access my files. It says "purchase error". I have the course offered for FREE. Help?
Garrett
• 10/12/2020, 19:24
pages?

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