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Report a bug or security vulnerability

Reporting a bug

If you have found a bug, or have any problems with Edjet, then leave a comment here.

Including an screenshot with your report will help us diagnose your issue quicker. Please use your favorite image sharing website, for example Pinterest, Flickr or TinyPic (doesn't require registration) and paste a link in your post.

Your feedback is valuable to us, and we appreciate the time spent getting in touch.

Reporting a security vulnerability

If you found a security vulnerability, we would like to ask you to keep it a secret for a while so we have time to fix it.

Please drop us an email to support@edjet.com.

Thank you for your time!

Comments • 9

Carmen Peasley
• 04/24/2019, 21:15
The items I have put in my header and footer do not appear on any of the subsequent pages.
Totoshkanchik
• 02/17/2018, 22:31
I cannot verify my email address. I click the link in my e-mail, but the page is not opening, saying there is no response from the site.
Grammar Master
• 01/02/2018, 08:34
Save 35% right now! — Enter Coupon Code "grammarmaster" At Checkout — Do not miss the chance, shop now!
Digeaschool
• 12/29/2017, 00:32
I can t upload a video?why?
Edjet.com Support
• 12/29/2017, 22:01
Hi Digeaschool, our devs were looking into upload logs and unfortunately we are not able to determine what cause the errors.
We need more info from you:
- your operating system
- your browser
- type and filesize of file you tried to upload
I will also PM you
Sorry for any inconvenience.
Petra / Edjet.com
jcacito
• 09/16/2017, 10:22
May be you don´t have a free Template. Is this right....
Edjet.com Support
• 09/19/2017, 11:55
Hi, Yes, currently there is only one blank template, sorry for that.
jcacito
• 09/16/2017, 10:21
Why we can´t pick a template for my Course Offer.
Edjet.com Support
• 09/19/2017, 11:37 Edited
Hi jcacito, first 12 free course templates is under developent right now. Currently there is only one blank template, sorry for that. We hope to get some reasonable number of templates soon. In the meantime you can start with a blank template to create your course.

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