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Report a bug or security vulnerability

Reporting a bug

If you have found a bug, or have any problems with Edjet, then leave a comment here.

Including an screenshot with your report will help us diagnose your issue quicker. Please use your favorite image sharing website, for example Pinterest, Flickr or TinyPic (doesn't require registration) and paste a link in your post.

Your feedback is valuable to us, and we appreciate the time spent getting in touch.

Reporting a security vulnerability

If you found a security vulnerability, we would like to ask you to keep it a secret for a while so we have time to fix it.

Please drop us an email to support@edjet.com.

Thank you for your time!

Comments • 82

Profösör
• 03/31/2021, 18:45
Slm
Panther Financial
• 02/20/2021, 22:00
How come, I can't duplicate a page when in the Editor? It does not seem to work, like the other functions do.
Michael Renzulli
• 02/09/2021, 20:57
It seems like you guys have no customer service at all...
Michael Renzulli
• 02/08/2021, 22:37
Hi, I see you include certification in your plans. Nevertheless, the certification button is not working. When is it going to be activated and also how do I upload a PDF as part of my e-course?
Dr.Faten H. Al-Kadei
• 01/23/2021, 15:00
I cant enable to use any template and I cant use edjet editor
esmanur
• 01/13/2021, 08:10
derslerle ilgili şeyleri açmıyor
aJ
• 01/11/2021, 08:15
I cant enable the download button on any courses that I create. I want people to have access to content offline as well if they ever need it as it is healthcare content.
Paul S
• 01/10/2021, 19:14
Cannot disable the DOWNLOAD button. I don't want people uploading my content on their own LMS. The emails to support bounce back. Edjet does feel like an abandoned project. Petty as I was considering to get paid subscription.
Sonya McPherson-Hills
• 12/01/2020, 11:24
cant upload an mp4 video keeps saying 'error has occurred'
Marcella LaBelle
• 11/15/2020, 21:35
I can't see the course I signed up for
Tim Piccirillo
• 11/02/2020, 15:31
People can't access my files. It says "purchase error". I have the course offered for FREE. Help?
Garrett
• 10/12/2020, 19:24
pages?
Xavier
• 09/22/2020, 13:51
Looks like this is an abandoned project, unfortunately.
real name not provided
• 07/14/2020, 11:14
I want to upgrade but have some questions. support team bounces my email as it is identified as spam.
Mendi
• 06/27/2020, 18:17
The Inspector pop-up covers the right side of the workspace, making it difficult to do any editing in that area
Mendi
• 06/27/2020, 18:15
Can't find the Quiz, Freeform Questions, Branching options. Can you please help?
medgibbons
• 06/24/2020, 10:37
completely unable to resize a photo - huge and unable to 'fit' it into the template box provided despite 'fit' box ticked - very frustrating - wont be using this website
Eric Kneller
• 06/18/2020, 19:33
The Duplicate Page function does not seem to work?
Shannon Keller
• 05/31/2020, 04:54
My go to previous page and go to home page buttons are not working.
ChanceUK
• 05/11/2020, 11:01
Hi, I am unable to send any emails to the support team

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