Your customers should be at the heart of everything you do, but how well do you really know them? In this lesson, you will learn how to identify your key customers, research…
Most marketing departments treat omnichannel marketing as a holy-grail ambition. However, despite this reverence, the fundamentals of omnichannel marketing are relatively simple.…
In this lesson, you will learn to understand the value of analysing your marketing campaigns and how to approach it. From this analysis, you can draw insights to create a step-by…
Poor customer experiences are often rooted in poor data management. In this lesson, you'll learn how a Single Customer View can revolutionise your internal database processes,…
How you interact with your customers plays a huge role in how your brand is perceived. This is where your contact strategy comes in. In this lesson, you will learn how to develop…
Have you been living an extraordinary life? Have you survived something? Lost someone? Overcome? Do you have a great idea? Do you have a need to share to help others but just don…
Your customers should be at the heart of everything you do; this includes your communications plan. This lesson delves into what it means to be genuinely 'customer-centric'.…
Mr. Adekola breaks down the requirements for Students who wish to study in Australia. He also explains in-depth what you as the counsellor and the student need to do to…
Professional Salesmanship is a basic course dealing with the fundamentals of trust-based personal selling. Acknowledgement on the researchers/authors on the use of materials for…