Your customers should be at the heart of everything you do; this includes your communications plan. This lesson delves into what it means to be genuinely 'customer-centric'. Using practical exercises, industry case studies, and our bespoke template, you’ll produce a ready-to-implement customer-centric communications plan for your own company.
This lesson is also available as part of:
The diploma in digital marketing
The award in data driven marketing planning
The award in Email Marketing Strategy