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Create a customer centric communications plan SCORM
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THE IDM
Published on Jan 22, 2021
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Language:
English
Length:
30 minutes
Skill level:
Intermediate
Certificate of completion: No
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Your customers should be at the heart of everything you do; this includes your communications plan. This lesson delves into what it means to be genuinely 'customer-centric'. Using practical exercises, industry case studies, and our bespoke template, you’ll produce a ready-to-implement customer-centric communications plan for your own company.

This lesson is also available as part of:

The diploma in digital marketing
https://www.theidm.com/qualification/idm-professional-diploma-in-digital-marketing

The award in data driven marketing planning
https://www.theidm.com/qualification/idm-award-in-data-driven-marketing

The award in Email Marketing Strategy
https://www.theidm.com/qualification/idm-award-in-email-marketing-strategy
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Format: SCORM 1.2 (detected). Show package info.

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